Billions of dollars from ‘Intel Inside’: How the IDPF could learn from the world-famous chip logo

Intel InsideConsider all the billions of dollars of hardware that Intel has moved with its "Intel Inside" logo. People want simplicity, the assurance that their computer-related products will just work. No company is perfect, but a trustworthy name can improve the odds for shoppers. "Intel Inside" is a powerful lesson for the e-book industry, which badly needs a branded standard worthy of the public's confidence. How easy can e-books be to buy and enjoy, right now, when more than 20 clashing formats show up on a list at Memoware? Global e-book sales most likely are still well under $200 million, a mere speck of the tens of billions of sales of paper books, and the Tower of eBabel is no small reason, even if it's hardly the only one. Intel-style strategy as a kickstart for e-book sales Mightn't an "Intel Inside" approach be just the ticket to kick-start the sales of hardware and software related to e-books, not to mention the books themselves? Branding of the new epub standard, then, from the International Digital Publishing Forum, could help dramatically. Consumers should be able to buy a cellphone, PDA, dedicated e-book-reader or other device and know that its e-book software will be compatible with the wares of e-stores displaying the same logo. On hardware loaded with e-pub-compatible software, the epub logo could appear as a sticker on the machines, on start-up screens, on the boxes, in the documentation, or ideally in all places. E-books should be CD-easy, and in fact, CD audio vendors have the Compact Disc Digital Audio logo to remind us of the simplicity of using their technology.

Within the world of computer hardware, though, one of the most remunerative branding campaigns just might be Intel’s own. In a quote in Intel Inside(R) Program: Anatomy of a Marketing Campaign, a marketer named Dennis Carter recalls: “I believe that there has been a lot more (industry wide) advertising because of the Intel Inside® program than there would have been otherwise. That has helped to create more PC demand. If you believe that advertising works, then more people are getting educated about the benefits of the PC because of the Intel Inside® program.” Ironically the “Inside” logo was so successful that Intel could replace it with logos that went beyond the basics. But Intel is just one company. The IDPF should stay focused on the logo as a universal certifier to reassure consumers as new hardware, programs and e-books come and go.

Benefits for many—and a boost for the IDPF in its war against Microsoft

Simply put, we’re not just talking about benefits to the IDPF itself but also—just as in the case of the Intel program—many billions of dollars of potential sales for the industry as a whole. An epub campaign would be a great marketing peg for all kinds of vendors, everyone from e-reader developers to participating book publishers, and even newspaper book sections could come out ahead, as beneficiaries of e-book-related advertising. E-books—not just for geeks only! Laudably, Sony has advertised its E Ink-based readers in book sections, and I hope that other vendors follow, especially in newspapers with cash-strapped book sections. A strong logoized epub campaign would be a good, legitimate news angle to reinforce the ads and along the way promote e-books.

What’s more, we’re talking about a potential triumph of epub as a better-branded alternative than the competition. Can you recall any slogan as catchy from AMD, Intel’s main rival? In the IDPF’s case, the rival is Microsoft, a far bigger and better-financed corporation than AMD. The sooner the IDPF can crank up a strong branding campaign, the more of a head start it will enjoy over Microsoft, which, on e-book standards matters, has decided to go its own way. AMD, regardless of the technological superiority of many of its products, never could catch up with the superior marketing approach at Intel.

Decoupling the IDPF standard from the DRM debate

In the ideal world, better technology alone would suffice, and indeed the IDPF standard has many positives going for it. But all this will come to naught if brilliant Windows evangelists at Microsoft can turn their e-book products instead into the equivalent of the Intel chips. Granted, large e-book-related companies like Adobe can try to outgun Microsoft, but it will be far easier to do so if they can focus on differences in e-reading and -creating software, as opposed to formats.

One of the best ways to counter Microsoft on the format front, and win over consumers, would be to emphasize the cross-platform, device-independent aspects of the new standard, no Windows needed, no holy operating system required. The core format, moreover, is decoupled from DRM, as in fact Nick Bogaty, the IDPF executive director, has made clear in a comment to the if:book blog: “While software can certainly wrap .epub in DRM, there is absolutely nothing in the specs which requires or mandates DRM. In fact, you can download sample .epub files at http://www.idpf.org/forums/viewforum.php?f=5, change the file extension to ‘.zip’, open the zip file, and have full access to the markup, images etc. of the digital book. We chose ZIP for .epub largely because ZIP applications were so prevalent and…open.”

Not perfect, but remedies promised

No, the IDPF format isn’t perfect; for example, I would like to see more work in such areas as reliable interbook linking, and it does not resolve the incompatibilities resulting from different vendors’ DRM systems. But Nick has promised that the group will work to address the linking issue and others, including the DRM one.

Meanwhile, in a logo context, there is an easy way around the DRM complications. Release a blue epub1 logo for nonDRMed books while making it clear in the publicity that a green epub2 logo is planned to cover both encrypted and nonencrypted books and replace the blue label. This would be a nice, fair solution for both DRM-oriented publishers and those like Baen that believe the technology harms e-books. Also, the logo would be out there promoting the standard while debates took place within the IDPF over the kinds of DRM used—a process that could take many months and maybe years, while Microsoft forged ahead.

Such a dual approach would level with consumers and, once and for all, separate the core standards issue from the DRM-or-no-DRM controversy.

Epub1, moreover, could work with books using social DRM, which differs from traditional DRM since protection occurs through owner-specific identifications on books, not encryption. Social DRM can be implemented at the server end and neatly avoid the issue of software and hardware incompatibilities on consumers’ machines.

To avoid confusion, the IDPF would not let vendors use epub1 with traditionally DRMed books—although, to repeat, the promo could prominently mention plans for a DRM-inclusive successor.

BizTalk

I know: I’ve made my case in business terms, rather than the socially related ones I prefer. But this is dollars-and-cents language that vendors will more likely understand. Simply put, within the IDPF, the logo issue isn’t just about the benefits to society at large, but rather about profits, too. Indecision, in the long run, could prove to be very costly.

Related: Producing ePub Documents from InDesign, in Digital Editions blog (via MobileRead).

11 Comments on Billions of dollars from ‘Intel Inside’: How the IDPF could learn from the world-famous chip logo

  1. Branko Collin // August 21, 2007 at 9:57 am //

    Imagine all the billions of dollars of hardware that Intel has moved with its “Intel Inside” logo. Consumers want simplicity, the assurance that their computer-related products will just work.

    I am confused here. What does the second sentence have to do with the first?

  2. Branko: Thanks for the feedback. “Intel” means more than “Joe’s Chip Iactory.” Presence of a well-regarded brand name increases the chances of a working computer product. Will do a tweak to make sure my point comes through, but I think the connection is already pretty strong. – David

  3. I think non-DRMed ebooks will be the choice of mostly the self-published books at first.
    Then hopefully publishers will be forced to follow.

    Keeping self-publishing in mind I’d suggest to rather have a CreativeCommons style logo, where little icons represent things.

    Icons can be provided for the followings:
    – .epub format
    – no DRM
    – document is proofread / copyedited
    – document is peer-reviewed

    Hey, David! why don’t you host an .epub logo contest on TeleRead?
    If you can get IDPF to offer a proze for the winner, it would be even better…

  4. Tamas: Great ideas–I’d in fact been thinking myself of a contest (except that the IDPF and a design school might co-sponsor it). That said, the mere existence of a logo would be a real triumph for the core format. Thanks. David

  5. Branko Collin // August 22, 2007 at 6:37 am //

    Presence of a well-regarded brand name increases the chances of a working computer product.

    Hardly. There is no “Joe’s Chip factory.” There are only three or four important players in the CPU market, and none of them make CPUs that regularly crash your “computer product”.

    And that, I am willing to bet, is precisely why Intel is putting these ugly stickers everywhere: your computer works regardless of who the CPU manufacturer was. Intel cannot convince people to specifically ask for their product as long as nobody knows their brand name, and as long as their competitors’ products are so good that no consumer is going to investigate whether they should perhaps switch CPU manufacturers. Intel cannot change the former, but it can do something about the latter.

    I don’t know how this pans out for your IDPF comparison.

    One more thing: the important thing to take away from this is that CPU manufacturers have interoperability standards. IDPF can raise all the brand awareness it wants, if its e-books do not work with my device, I am going to be an unhappy customer, and associate the IDPF brand with a malfunctioning product. First fix your product, then work on your brand.

  6. Branko: Thanks for helping me make my point! You write that the IDPF “can raise all the brand awareness it wants, if its e-books do not work with my device, I am going to be an unhappy customer, and associate the IDPF brand with a malfunctioning product.” Exactly! IDPF is hoping for a validator for use with the standard, and I can also see it encouraging or requiring other forms of QC by software vendors. Thanks. David

  7. I like the idea of a ‘IDPF inside’ logo. Before we go too crazy on this, I think we need a couple more things. First, we need some way to read them. Hopefully some of the new readers coming out will take care of this. Second, we need a free word (or OpenOffice) macro to generate them, or a free program like the Mobipocket creator. Microsoft offers a free word macro to produce Microsoft Reader documents. Mobipocket’s creator is free. And there’s a nice ‘save as’ in Open Office that will create HTML, PDF and Palm DOC files. I really don’t mind overhanging the market with IDPF products that no-one can read (yet), but I sure don’t want to have to pay a lot or have to hand-code XML to do it.

    Rob Preece
    Publisher, http://www.BooksForABuck.com

  8. Rob re logo: Agree with your concerns, but an Adobe creation tool will already work more or less, and BookX and a possible “Save as” in Open Office could also help. As for large publishers, it’s a question of just asking the conversion houses to add another format to the list. With the clout of the IDPF, hopefully “just another” will be the main show in time—especially after the final, green-colored logo appears to include DRMed books, which the big boys insist on. No overnight miracle promised. One key would be to get hardware makers to bundle software that was IDPF-compatible. Thanks. David

  9. David, you mentioned BookX. Do you know if anything is happening with this? I asked this question recently (see http://newteleread.com/wordpress/blog/2007/01/31/progress-on-the-bookx-project-need-scripting-help/#comment-751500), but I guess it got pushed off screen by other comments.

  10. Joseph: Excellent question. Over to you, Jon (Noring).

    I believe Jon’s answer will be that the open source community hasn’t come forward. Let’s hope that changes. Jon has the general vision but needs the coders to pull it off. He can fill you in on specifics as far as skillset requirements. I suspect that .php mastery would help.

    Thanks,
    David

  11. Thanks for the update from both of you. Sadly, I’m not a programmer (I dabble sometimes), so I couldn’t really help out.

2 Trackbacks & Pingbacks

  1. ePub...exactly how do we write that? | ePub Books
  2. Why ePub is the ebook format of the future | eBooks Just Published

The TeleRead community values your civil and thoughtful comments. We use a cache, so expect a delay. Problems? E-mail newteleread@gmail.com.

wordpress analytics