Mike Shatzkin warns against letting bookstores fade away

What will the publishing industry look like if all physical bookstores go the way of Borders? Publishing-industry observer Mike Shatzkin doesn’t know, but he thinks publishers shouldn’t want to find out for as long as possible.

Some publishers report that the growth rate of e-book sales seems to be tapering off, However, other publishers report that their own e-book growth rate continues. And as more e-books sell, physical book sales go by the wayside—and with them go the bookstores that are selling them. UK analysts, as reported in the Guardian, predict a 40% decline in all “high street” brick-and-mortar stores over the next five years—books aren’t the only things moving to on-line sales.

Shatzkin discusses a couple of presentations on the matter scheduled for the next Publishers Launch Conference at BookExpo on June 4th. One, from the Ingram Content Group, will cover the detailed statistics that company has compiled over the shape of the marketplace today so publishers can see what the current trends are.

We will also have a data-rich and sobering presentation from Peter Hildick-Smith of the Codex Group . Hildick-Smith and his team have been surveying book consumers on a quarterly basis for nearly a decade. Their work is high-level and expensive and is normally only available to the big companies that can afford to subscribe. But Hildick-Smith sees a crisis ahead for the industry in his data, and he cares enough about our collective future to want to sound an alarm. He’ll be doing that our June 4 event.

And what he sees and documents is the critical role bookstores play in consumer discovery of new books and authors. He demonstrates with data and logic that SEO and social media are totally inadequate substitutes. Hildick-Smith thinks a future without bookstores will be very different than the present. He makes the case that author brands established in the bookstore era will be largely unchallenged when the bookstore ladder gets pulled up and future authors can’t climb it. And he believes that publishers don’t appreciate that all measures, even desperate measures, are called for to preserve the brick store base as long as possible.

The question is, how?

Shatzkin discusses a disastrously failed experiment from the 1950s on the part of his father, Leonard Shatzkin, at Doubleday. The elder Shatzkin thought it would be a good idea to reduce the discounts given to wholesalers (who just warehouse books until they’re ordered) in favor of retailers (who actually push them at the store-going public). As Shatzkin tells it, the wholesalers “went ballistic” and the policy was rescinded after a very short time.

But Shatzkin suggests the time might have arrived when publishers may wish to start reconsidering applying something similar. At the moment, bookstores, including small ones, don’t get the discounts that bigger wholesalers are offered—and Amazon, going for volume, discounts them all under the table.

We’ve already seen one large bookstore chain and one small Maine bookstore chain go entirely out of business. Barnes & Noble is managing to stay afloat for now, perhaps in part on the strength of its Nook e-book reader and online sales. But what happens if—or when—they all go away?

As Shatzkin points out, the thing that makes traditional publishers so powerful at the moment is that they have the ability to put authors’ books on retail store shelves. If physical stores go away, there’s not a whole lot they can do for most authors that those authors can’t do for themselves just as well if they’re willing to do the work. And where will the publishers be then?

I’ll tell you where they’ll be—even more at the mercy of than they already are. If publishers were so scared of Amazon they were willing to risk antitrust scrutiny by throwing over the entire accepted pricing structure of e-books, you’d think they’d be a little more willing to do what they could to prolong the life of bookstores.

About Chris Meadows (4158 Articles)
TeleRead Editor Chris Meadows has been writing for us--except for a brief interruption--since 2006. Son of two librarians, he has worked on a third-party help line for Best Buy and holds degrees in computer science and communications. He clearly personifies TeleRead's motto: "For geeks who love books--and book-lovers who love gadgets." Chris lives in Indianapolis and is active in the gamer community.

4 Comments on Mike Shatzkin warns against letting bookstores fade away

  1. ” . . the critical role bookstores play in consumer discovery of new books and authors.”

    Mike is losing it. This, as a reason to keep bookstores open, is a complete flop.

  2. If publishers are wasting big money on studies like the one sited here by the Codex Group telling them that bookstores are crucial to new author discoverability and that new authors won’t be discovered at all if brick and mortar goes away, it explains quite a bit. They may well be correct, however, in the sense that the loss of bookstores will hurt the discoverability of their particular writers because they currently wield significant control over the physical distribution channels. Lose that and author discoberability won’t simply vanish, they’ll just need to develop methods beyond what they’ve grown comfortable with.

  3. At least you’re discussing it here. I attended the recent AWP Conference in Chicago where 10,000 writers, educators, and writing students met in a three-day yearly gathering. While I saw an amazing number of people reading eBooks on Kindles, Nooks, and iPads at meals or on breaks, none of the panels addressed the issue of eBooks or vanishing bookstores. I attended a panel called “The Bookstore is Not Your Friend,” where I thought the vanishing bookstore would be the focus. It was about how authors can befriend bookstores. The truth is the eBook market is becoming the authors’ friend, particularly emerging authors.

    All the awards, all the readings, all the discussions at AWP were based on print as if eBooks had not happened. I ended up writing about this at

    I would LOVE to see bookstores continue to be a huge force, but they have to consciously consider how to help the emerging writer as well as help readers find new and interesting books. Independent bookstore Vroman’s, in Pasadena, does a great job in hiring clerks with passion for reading and then using a whole wall for their suggestions. “Boutique” seems to be a way for stores to do well.

  4. Clytie Siddall // April 1, 2012 at 2:17 am //

    The “consumer discovery” bit is nonsense. I’ve been a keen book-buyer for decades, scouring bookshops regularly when I was still able to read off paper. I rarely discovered new authors, because bookshops had such a limited stock. They pushed the NYT best-sellers, the topic of the week and a predictable range of current/backlist titles.

    Since moving to ebooks, I’ve discovered more good new authors in the last few years than in the previous decades. I’ve also bought more books.

    Reader recommendations, ebook newsletters and algorithms do a much better job than publisher X renting a cardboard display and spouting off in the media.

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