shill.jpgThat’s the thrust of an article in The Cincinnati Beacon which found that Rachel Friedman, a public relations agent, has written 72 reviews:

Ever read a book review on Amazon.com that was so rah-rah and uncritical that you wondered if the reviewer might have connections to the author or publisher? That’s what happened to us recently. A few mouse clicks later, we found ourselves asking serious questions about scores of five-star book reviews posted by one Amazon user and her connections to a prominent national PR company in Clearwater, Florida. … Nearly every book reviewed by Friedman was associated with publicity materials uploaded on ArticleTrader, a free article database. Click here to see a list of a few hundred bylined articles and press releases uploaded there by user News & Experts. Cross-referencing, we found that 69 the 72 books from Friedman’s Amazon account were also the subjects of News & Experts articles and media releases. For example, here’s an article by N&E staff writer Tony Panaccio promoting a book about a medical condition … Friedman’s review is a word-for-word copy except that she didn’t include Mr. Panaccio’s name.

Much more detail in the article.

While not directly ebook related, I think it’s our duty to point out abuses like this when they come to our attention.

2 COMMENTS

  1. Amazon could reduce the impact of these confabulated reviews by displaying a count of a reviewer’s reviews. For instance, for the book Making Ideas Happen, the currently Most Helpful review is by:

    Roizen (New York) – See all my reviews

    It would be helpful to readers if the See all my reviews looked more like this:

    Roizen (New York) – See all my reviews (1)

    I have no reason to believe Roizen’s review isn’t legitimate. That’s not my point. But I need to form some estimate of the reliability of a review, and a numerical count of the number of reviews by that reviewer would he helpful.

The TeleRead community values your civil and thoughtful comments. We use a cache, so expect a delay. Problems? E-mail newteleread@gmail.com.