Spam and comments – 32,000+ spams in 3 months

Since January 1 we have received over 32,000 spam “comments” that tried to get posted on TeleRead. The volume of this stuff is simply amazing and some if it is really very clever. As you can see we must use some sort of filtering software or we simply would have to discontinue comments altogether – the spam comments would just bring everything to a complete halt.

We use Akismet to block spam and it seems to be pretty good. Sometimes, however, it will identify your comment as spam and block it. Every few hours I try to go through the blocked spams to see if anything has been marked as a false positive. Today, for example, I found that both of Cheryl Kaye’s comments, along with several others, were marked as spam and I restored them.

I don’t always have the time to do this, and if I miss more than a couple of hours the spams build up to the point where I can’t possibly review them all. If your comment is lost please email David or me and we’ll try and find it and restore it. However, to keep the site manageable I have to delete all the spams every few days, so please accept our apologies if your comment gets caught in our clean up.

If you have a chronic problem with being blocked Akismet has a contact form that you can use to tell them of the problem. I have no idea if it does any good, but it may be worth a try.

2 Comments on Spam and comments – 32,000+ spams in 3 months

  1. Unfortunately, I’ve tried contacting Akismet through their form, and after a bit of back-and-forth, they blamed TeleRead for doing the blocking (in fact, I hope you see this)…

  2. Hey, Steve, I hope you persist. You’re among the last people in the world we’d want to block–why, you’re practically my neighbor geographically. Beyond which your comments have an excellent signal-to-noise ratio.

    Please show this message to the Askimet people and tell ’em they will get lots of negative PR in the TeleBlog if the company does not solve your problem. Akismet’s accusing us of blocking you is a big mistake. We’re eager to cooperate with Akismet. I’ve complained directly and am baffled why no solution is at hand. It is both lazy and sleazy for Akismet to accuse us of blocking you, unless they mean unwittingly—in which case Akismet should say so. The bastards need a lesson in customer service. WordPress should drop Akismet as a partner if customer service remains at this level. Or can they? I’m trying to recall if WordPress people have a role in the company, in which case maybe that’s how Akismet gets away with the current end-user abuse.


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