A worrying report –
as yet unsubstantiated elsewhere – has emerged in two UK tabloid publications, quoting a safety warning from Amazon reportedly issued to recall faulty UK power adapters for some models. As quoted in the UK Daily Express and Daily Star newspaper websites, the Amazon warning states: “We have determined that, in rare cases, when the power adapter included with the UK Fire 7″ and UK Fire Kids Edition 7″ tablet is pulled from the socket, the adapter assembly may detach and create a risk of electrical shock.” According to the report, the warning refers only to devices sold from September 2015, with UK chargers carrying the model number FABK7B, and Amazon is asking customers to send in these chargers for free replacement.
Naturally, people need to take note of any such announcement. However, right now I haven’t found any further corroboration of this story – and the sources quoting it aren’t exactly the most reliable around. The reports do include a picture of the supposedly faulty Amazon charger, credited to Amazon, but a Google search for that model number turns up nothing, which is a bit surprising in the event of an urgent product safety recall. I’m also a little surprised that no other UK news outlet, so far at least, appears to have picked up the story. Maybe I’m looking in the wrong place, but I would still recommend UK Fire users to actually check with Amazon before acting on the reports.
Amazon UK’s official Recalls & Product Safety policy states: “When we’re notified of a product recall by a retailer or a national or European authority, we stop selling the product as quickly as possible. We’ll also contact customers who have already purchased the item from us, by e-mail, to advise them of the measures put in place by the manufacturer or the authorities.” So perhaps any worried Amazon UK customer should wait for that email. You can’t be too careful
– and that includes knowing who to believe.
Update: As you can see from the comments below, some UK Amazon customers have received the email identified in the newspaper reports. Presumably, only those with the charger serial number cited in the reports need worry. For them and anyone else, it’s worth remembering that an Amazon Fire will charge with any standard USB charger.