eBookAd logoeBookAd says it’s thriving and is paying publishers every penny owed–despite a series of attempted credit card frauds from the Middle East and Asian countries such as Vietnam. I’ve talked to the company at length and so far I find its explanations entirely credible.

“Full royalties have been sent to all publishers who’ve had their cashouts delayed and have their accounts in good standing,” says Dustin Revin, president of the e-book retailer, distributor and Web infrastructure provider with more than 600 small publishers as customers.

Dustin shared with me an indication of the scope of the attempted fraud. Just one fraudster alone, using IP addresses from many locations, employed different cards to charge $4,673.17 in purchases through 24 transactions in just over two months, Dustin says.

A few of Dustin’s points:

–The problems affected just a fraction of eBookAd’s publishers, and the fraudulent transactions were detected early enough to keep losses extremely small–to the point where the main costs were in penalty fees charged by credit card processors. He says the attempted frauds were in the five figures, with only a fraction of that amount successful.

–Out of prudence, Dustin says, eBookAd needed to keep reserves on hand to guard against the uncertainties. He said his “biggest nightmare” was that he would pay small publishers for others’ fraudulent transactions. Then, he feared, they would compensate writers–only to be forced later on to request the money back from the authors or absorb losses.

–eBookAd has offered to pay a small “loyalty bonus” to “reward” publishers for their patience.

–The company has refined its software so that in the future, if transactions are questioned, the money involved will be isolated so publishers can receive other payments as scheduled. “With the new sytem,” Dustin says, “we can mark an individual transaction as fraudulent without the entire account being on hold.”

What’s more, Dustin says the new system would have flagged the man with 25 fraudulent transactions in two months. In fact, it successfully did so as recently as May 24.

–eBookAd does not directly collect credit card numbers of customers, he says, so no one buying books from the company should worry about even the remotest possibility of their numbers being stolen.

I’m buying eBookAd’s explanation. Two members of the eBook Community list complained to the list about eBookAd, and a third contacted me. Other than that, no other publisher emailed me–a stark contrast to the situation when publishers were reporting late payments from OverDrive. What’s more, Dustin says at least one of the complaining pubishers will be returning to the eBookAd fold.

Any other folks with problems? Email me via the information in the contact link at in the upper right of this page. Otherwise I think it’s time to move on to other concerns.

Richard Tuttle, in fact, one of the complaining publishers, has just written me a note that confirms my belief in eBookAd’s explanation:

I had a call today from Dustin Revin of eBookAd concerning publisher cash-outs and lack of communications. He explained that eBookAd has been the victim of a rash of fraudulent transactions. He was extremely apologetic, and his explanations and apologies were warmly received. Dustin also offered to pay extra because of the delay in attending to the cash-outs, but I refused the offer as my concern was more for the continued existence of eBookAd than the money. I am pleased that the [issues] of fraud and lack of communications are now behind us. I look forward to continued good relations with eBookAd as one of the premier ebook retailers and will be relisting my ebooks immediately.

I wish eBookAd and Dustin Revin the best as we all move forward to make ebooks a viable industry.

eBookAd’s revenue and growth: The company is privately owned, so, for competitive reasons, Dustin says, he is not releasing the numbers. But he does say that an indicator such as Alexa traffic counts would not be completely reliable since only a portion of eBookAd’s revenue comes from its own domain.

Further documentation: I’ve asked eBookAd for a statement from credit card people verifying the scoope of the attempted fraud.

Update: The statement just arrived. It’s far from definitive, but based on what Rich and another publisher, Jon Logan, are now saying, I don’t think this matter is worth examining further.

Ed’s paid: From Ed Howdershelt of Albintra Press, another of the complaining publishers, came the following note, dated June 3: “Abintra Press received payment from eBookad yesterday via Paypal for the amount plus a little to defray Paypal’s fee. Apparently eBookad fell victim to some overseas credit card scammers and had to freeze funds while they sorted out which charges were legitimate.”

Reminder: TeleRead and eBookAd are linking partners. Poor Dustin. I went out of my way to make certain the TeleBlog wasn’t playing favorites.

Update, March 29, 2006: As people reading my comments and subequent posts know, I have lost faith in Dustin. It’s for accountants and law enforcement agencies and courts to determine if he’s stealing from anyone. What is clear is that at the very least he is not communicating well with customers. For this reason, if I were a book publisher, I would not do business with him.

159 COMMENTS

  1. I have been putting suitable (= the less strong) books from bdsmbooks.com on ebookad since April, and am now owed $1,800, the first cheque $200 being cut April 15. Slow payment would not distress me, but all efforts to sort this out have been totally ignored. Like other publishers, I am prepared to go out of my way to help in case of problems, but a total lack of communication over several months of strenuous attempts is just not on.

  2. Hello, Pentland. I’m passing your letter on to Dustin. I don’t know all the facts and can’t reach a judgment, but I do agree you deserve an answer from eBookAd. Thanks for writing. Keep me posted! What’s more, I’m interested in payment-related info from other publishers. – David

  3. Well, we are one of ebookad’s customers who hasn’t received payment (request dating from 4-10-05), response to numerous phone calls or emails, any sort of communication in weeks now. At this point, we’re owed over $1000 and are heartbroken. Ebookads is one of our earliest markets and I’ll hate if we have to pull all of the novels. All we need is some communication from them, some acknowledgement that they are going to hold up to their end of the contractual agreement.

  4. Here’s one more complaint about eBookAd–just received from Neff Rotter at Belgrave House. – DR

    David–

    I see that some of those having problems have now been paid, so I’m
    hopeful that I will be, too. I really like ebookad’s setup, better
    than any of the other sites I deal with, so I’m hoping they’re around
    for the long term.

    Neff

    /////////////////

    Neff passed on to me the following note to eBookAd:

    So far this year I’ve received only one check for $100 from eBookAd.

    This was a cash out of January 4, 2005 covering the period 9/29/04-
    1/3/05 which I received on 4/4/05.

    Since then I’ve requested the following cash outs:

    2/7/05 $100 (covering 1/4/05-2/6/05)
    3/8/05 $100 (covering 2/7/05-3/7/05)
    3/25/05 $100 (covering 3/8/05-3/25/05)
    4/20/05 $100 (covering 3/26/05-4/19/05)
    5/25/05 $100 (covering 4/20/05-5/25/05)

    Even if you are only paying every three months, I should have
    received two more checks (and very soon a third) by now. Please let
    me know the status of these cash outs.

    Thanks.
    Neff Rotter

  5. I have been waiting for my first cash out since January 31st – it is now July 9th. Two months ago I was told I would receive my payments ‘soon’.

    I am now considering what legal action should be taken – mainly becasue of the lack of contact from ebookad and the length I have to go to to get any kind of answer from them!

    James

  6. As far as I am concerned I shall leave it to the Ontario Police to whom I have just posted a complaint.
    The people at eBook Ad do not respond to emails.
    I heve removed my books from them. The whole thing begins to look like an internet scam. If they were genuine surely they would respond to enquiries from people who have placed books with them?

    Tony

  7. Hi, Tony. Just off the phone with Dustin Revin. The word is that he’s going on vacation for a week after having paid all the publishers and writers expecting payments. He says the checks have been mailed. I’ll be very eager to hear from you if your check has not arrived by then–or, for that matter, if it has. Same for other publishers. Needless to say, I’ve suggested to Dustin that if nothing else, he needs to communicate better with writers and publishers. You and everyone else should continue to keep me posted. If problems persist, then, yes, this issue will be back on the home page of the TeleBlog! Thanks. David

  8. David,
    I shall see if a cheque arrives.

    I have to say that nothing would please me more than to find that everything was legit and above board and that they are just going through a crisis as described. If this is the real truth then I will go back and support them.

    However, I know of no legitimate business that compoletely igniore its customers who are the source of its revenue.
    Tony

  9. I think it is only fair to say to other publishers that since I said above (June 29) that I had heard from support at ebookad that they were ‘looking into’ my claim, I have heard nothing else from them. As soon as I do I will report here. I am owed $2,000 now, dating back to first ‘cheque cut’ on April 15. Like others, I regard this as an admirable site to whom one be very sympathetic if only they made the effort to communicate.

  10. Well, Tony and Pentland and James and everyone else, please keep me updated. If Dustin pays off everyone within a week–then, great! If not, I’m gonna hammer away at this again on the home page. You can help at that time by providing yet more details, to which I can link. But let’s hope he pays so this is not necessary. Meanwhile I’m glad I can provide a forum! – David

  11. We certainly hope that payment is on the way. We have pulled our books until we do get the checks owed us, as despite repeated pleas we still have absolutely no contact on the check that they were “going to send this afternoon” over two months ago.

    It’s such a shame, as we enjoyed a good working relationship with them up until around the first of the year.

    L. Hinson, Torquere Press

  12. LAURA Thanks for the info. The story will be back on the home page of the TeleBlog if people don’t have their checks by next Tuesday or so. That’s a bit more than the promised week. Please let me know your status–whether you have payment by then.

    EVERYONE: Has anyone gotten a check at this point? Comments welcome.

    Thanks,
    David

  13. Hi, and thanks for this page. Please excuse the long post.

    I am the ‘other publisher’ referred to above, thanks for the link, however my name is JON Logan, and not Jim logan. [Corrected.-DR]

    Regarding Dustin and eBookAd.com, i did receive the initial payment totalling about 500 CAD, after the initial dispute. Since then, i have simply requested cashouts when the amount i was owed reached about 100 USD. The first of these was dated Jun 15 2005 and the second July 07 2005. At the time of this writing the date is August 02 2005.

    No payment has yet been received on my part for these two most recent transactions. In the last two weeks, i have sent Dustin 3 emails and 3 phone calls, asking for an E.T.A. on the payments, and the possibility of setting up a subscribers list for my quarterly eZine. No reply, as of yet.

    I am not quite ready to bail on him just yet, though i am somewhat distressed by the lack of communication. At the same time, i fail to understand how anyone whom has started their own business on a shoestring cannot feel sympathy for others in business whom experience problems.

    Recently, i received two complaints from customers, saying that they were unable to pay by paypal when they attempted to purchase my titles through eBookAd.com. While attempting to validate their claims, i accidentally purchased one of my own titles and was charged full price for it, the price being deducted from the amount in my account with eBookAd.com. I notified Dustin of this, again no response.

    Today, i stumbled across this page:
    http://www.paypalwarning.com/paypal_targets_electronic_publishers_and_authors

    which says in short that paypal has apparently frozen Dustins paypal account under circumstances that appear somewhat questionable (as in paypal’s actions in the matter are questionable). This may or may not be an explanation for the delayed payment, but it is not an explanation for the lack of communication with eBookAd’s publishers.

    So where does that leave me? I would be happy to get a simple straight answer to the question of how long i should expect it to take to receive my cashouts. I would also like to have Dustin spend a bit more time communicating with me. But at the same time i can understand some of his predicament.

    At the end of the day, it boils down to practicality, and i would hate to see the eBookAd.com site fall apart, but if he cant get paid then i cant get paid, and i would have to move to a different distributor for my eBooks whether i wished to or not. I hope Dustin is able to sort this out, as he appears (on the phone) to be a personable sort of fellow.

    However, when i have 2 titles in the bestseller list for several months running, i do most certainly expect an answer to my communications. And, i would rather have found out about the problem with paypal through Dustin than through surfing the web. I’m not convinced it is a scam just yet, because if so he would have jumped at the opprotunity to set up a subscriber list for my ezine and collect more money.

    Best of luck to you Dustin, but please work on your communications skills, if your communications skills equalled your computer skills, i suspect there would be no problem. For my part, it’s not too late yet, but another coupe of weeks with no payments and no communication, and i will be forced to find alternate services. I would sincerely hate to see that, because overall your site layout and functionality and commision rates are one of the best i have seen.

    Sincerely, Jon Logan

  14. I am glad to see publishers coming out in public about this. I have been using ebookad and I have wondered if other publishers were having problems getting paid.

    We are owed a substantial amount of money from ebookad and I have lost confidence in them for payments. We are 4 months passed owed THIS time and climbing.

    I will be pulling all our titles from ebookad as soon as I have a new setup ready. We have made ebookad quite a bit of money in the past and it is sad that they cannot come to grips with these continuing problems.

    Like everyone here I loved the idea of their company and wished to do business with them for years to come, unfortunately I can no longer trust their integrity.

    Broken promises of payments (ten days…it is in the mail….soon)

    Will not answer emails or phone calls.

    I will watch this blog with interest. It is sad, but I also do not intent to let ebookad get away without paying my company all the money it is owed.

    Cheryl, Allure books

  15. Hi all,

    It is August 16, two weeks from the time of my last post. Still nothing from Dustin, no response. I received one email from John Zakarol on the august 8 which reads

    “Dear Mr. Logan,

    I am a founding partner of eBookAd but I am not involved with the day to day running of the company. In any case I want to follow up on your concerns and the status of your payments. Could you send me the list of checks you received and the outstanding ones according to your cash out requests.

    Thanks,

    John Zarakol”

    and nothing after that ( i sent him the info he asked for, btw)

    so i suppose now i will have to join the growig number of authors and publishers who are pulling their titles from eBookAd.com in response to continuing problems with non-payment of royalties, refusal to communicate with authors/publishers, and breach of contract.

    i am open to any suggestions that the rest of you may have in regards to a viable alternate distributor for self-published authors (methysical/altenative health/alternative science subject matter)
    Sincerely,

    Jon Logan

  16. Same here. I requested pay out in April 2005. I heard absolutely nothing at all. Sent several follow-up emails. No response. Initiated cash out for all monies due and stopped sales of all our ebooks on the site. Still no response. I have been in touch with several other publishers and all say the same thing. No one (apparently) has been paid since early this year and no response or explanation from ebookad.com

    This has gone on for far too long now…

  17. ebookad may be thriving but it’s at the expense of the publishers who place books for sale at ebookad and at the expense of the writers who write those books. I have requested three cash outs and have not received one payment so far and all email and phone attempts have been ignored.

    When I first placed books on ebookad I thought it was a professional, legitimate business, but now I have grave concerns.

  18. Hi all,

    well, it appears that the same scenario is shaping up again. Once
    again they owe me an amount which is close to 500 CAD all told,
    several cashouts have been requested, the oldest of which i have been
    waiting on for over two months now. In short, things are playing out
    exactly the way they did in the first place. I have pulled my titles and requested a cashout for the last few dollars remaining in my account.

    I would have been happy to receive a simple answer to the question
    of ” how long does it take to receive a cashout, from the time I
    request it to the time you mail the cheque?” but no such answer has
    been forthcoming, though I have been asking this question basically
    since I joined in early april 2005

    After many fruitless attempts to elicit some response from Dustin
    Revin, I finally telephoned John Zarokol in hopes of getting some
    explanation. I am significantly less than pleased at his attitude towards this issue.

    imo, the phone call was a waste of time, excepting that it serves (for me) as an indicator of the managerial position of eBookAd.com.

    Mr Zarokol referred to himself as an ‘overseer’, and seemed annoyed that I had the temerity to call him up on the phone. He was bothered that I phoned him at home, on the weekend. I said “well, thats because they (eBookAd.com) never answer the phone during working hours, nor do they respond to my emails or return my calls, and I have been trying to contact them for 2 months.” He replied that the staff at eBookAd.com were “very busy” and “didnt have time to answer the phone”.

    Over the course of a 10-minute conversation, and in response to my concerns, Mr Zarokol:

    – explained that ebookad.com “doesnt have time to babysit it’s customers”

    – gave me some rather vauge assurances that everything is fine

    – said he would forward my email to Dustin

    – explained that the amount they owe me and the others who have complained is small enough that it’s not worth getting upset about

    – pointed out that larger publishers are “getting paid tens of thousands of dollars” with no problems

    – claimed the cheques had been mailed but did not provide dates, amounts, or cheque numbers

    – said there was little he could do other than forward my concerns to Dustin

    – told me that eventually they will have an electronic payment system which will process payments in 48 hours, but repeatedly refused to give me an E.T.A. on the cashouts already requested

    – said he had to go because he was having a barbeque and I shouldnt bother him on the weekend

    I do not understand this attitude. Initially, I felt sorry for Dustin. Now, I feel annoyed. I feel that I am being brushed off, and that my intelligence is being insulted.

    Mr Zarokol essentially came across to me with the attitude this matter is a (much) lower priority than his lunch.

    I suggest that we act in unison, synchronize our actions for maximum effect.

    I am willing, initially, to compile a list of authors/publishers with complaints against eBookAd.com concerning non-payment of royalties, if they contact me via email at this address:

    jon7@img.net

    sincerely,

    Jon Logan

  19. Update: I received all monies due by Paypal transfer (which is much better, in my opinion, than still waiting for a “check in the mail”, despite the hefty fee taken out by Paypal).

    I appreciate finally being paid. I will NOT be turning on our ebooks for sale again at ebookad.com. What’s the point, when it appears that nothing short of complete mutiny and a whole bunch of squeaky wheels will persuade them to operate in a business-like manner.

  20. I Have received a pending e-check through paypal for the amount requested. I am still leaning towards the sentiment expressed above. I am not thrilled at the prospect of going through this public and distasteful process a third time. I am taking the matter under advisement, and will think seriously on how best to proceed in the future.

    Jon Logan

  21. I have been told that the matter is being looked into for my missing check and know that one of the companies I publish through has had zero problems with ebookad. So I am content to play the waiting game and trust them to sort the problems out here.

  22. Never received payment.

    I say let’s all band together and file a formal complaint and lawsuit against these idiots. They are NOT going to fully pay everyone. It’s the typical pyramid scheme and the ‘founder’s’ attitude pretty much tells the whole story (as in read between the lines).

    These people are scam artists. Sure, it seemed like a good deal just like that pyramid scheme…

    So if anyone wants to join me in a class-action lawsuit, please let me know. I’m working on getting an attorney and forming such a suit. This is pure and simple fraud. NO WAY would a company be brought under by a few credit card scammers. That’s just bull.

  23. thanks all of you for your posts.

    to be clear, i do not think that eBookAd.com is a pyramid scheme, or just a company trying to scam people. i think that it is a company with a great idea, one that proved to be more complicated in execution that likely they anticipated.

    Mr Zarokol’s attitude, in hindsight, is about what i would expect from an investor / upper management guy.

    It is a possibility that dustin has been instructed to keep a zipped lip. This would not be the first time that a person in a magagerial position made a foolish decision.

    I have been doing some more digging, and i think that eBookAd.com is just a company that got into trouble, and decided to keep a zipped lip instead of addressing the issue publicly. That was a mistake imo, but i have to admit that i did get paid, even if i thought it took too long, and even if i thought that they should have been more forthcoming with an explanation.

    FWIW, even though they annoyed me very much with the silence, i would have a hard time replacing them. If that were not the case, i would never have gone through this a second time.

    In any case, i intend to keep digging until i get to the bottom of it, and not to assume that i know whats going on before i actually do.

    So far, a few of you have contacted me, and i thank you for that, i will be responding to you by email shortly. I am hoping that i will shortly have some actual facts upon which to proceed.

    Sincerely,

    Jon Logan

  24. Well I am glad to see some have been paid. I have not received any checks yet.
    Owed for April 2005 cashout
    May 2005 cashout
    June 2005 cashout
    July 2005 cashout

    No communication from ebookad to any email queries or phone calls.

    Cheryl, Allure Books

  25. We have also not been paid even though the publisher i work for has had five top bestsellers for the past few weeks. We have asked for three cash outs of around 250 that may not amount to alot of money but when you are starting out every little bit counts. And we have received no reply to the emails we sent. It’s sad that they don’t think enough of the smaller publisher that they dont bother paying us. A few hundred dollars might not seem like alot to ebookad but for a new publisher starting out it helps keep us a float. Every little bit adds up.Since I know that several other larger publishers get paid on time and frequntly. We shouldn’t have to keep trying to contact that from a professional business.

    I am glad that some of you have been paid but for all that have been paid there are probably 5 to 10 who have neevr have gooten paid or even gotten a response back from ebookad.

    Also everytime we request a cash out it says that we are supposed to get a confirmation email back but have never received one.

    We have had 4-5 ebooks in the bestseller for the past month and a half one would think that would at least merit a response

  26. > David,
    >
    > Hi! Just wanted to let you know that ebookad finally responded to one
    > of my
    > inquiries and has sent me $300 of the $409 they owe me. They said they
    > wanted to make sure there were no fraudulent charges, so they called
    > the
    > $300 a partial payment. Overall, I am satisfied and glad they FINALLY
    > decided to pay attention to me. I’m still not going to link back to
    > them
    > because I find I am doing just as well (and keeping more of the
    > profits) by
    > using PayPal for credit card processing. Nevertheless, I do hope that
    > ebookad.com does make it out of this slump and get back to doing better
    > business.
    >
    > Melysha
    > http://www.brokenheartedgirl.com

  27. I just found this blog. Now I know why my payout requested 2 months ago is still not paid…despite my emails and calls to Dustin and his assurance that I would get an email the afternoon I talked to him. Fortunately the amount I am owed is not large…but I will definitely be pulling my ebooks.

  28. Ebookad has not paid me moneys owing from a June 6, ’05 cash out.

    That’s the secondary problem, however. Currently, ebookad.com continues to sell a book (New Wilderness) they have no right to represent or sell. The publisher, TreeSide Press, no longer has any rights to the book and the owner of TreeSide has essentially vanished. Ebookad continues to sell the book despite numerous emails and calls from me. All attempts to contact ebookad have been ignored by them.

    I can only assume they’re going to keep selling books and pocketing the money until they end up behind bars, which, in my opinion, is where they belong.

    So now I’m going to sue them.

    It’s a shame, really. I thought ebookad was a trustworthy institution, but it turns out they’re just a bunch of thieves like so many other businesses in the industry.

    Brian S. Matthews
    Author of New Wilderness

  29. I am so thankful (yet dismayed) to hear other publishers are having the same problems we are.

    We requested a cashout on February 15th — now almost seven months ago! — and have yet to receive payment. We did receive one email reply to our six sent. That email explained the problem with fraudulent charges, mentioned that all payments had been halted during their investigation into the problem, and that “soon” our check would be mailed out. That was a month ago. All subsequent emails have gone unanswered and phone calls to the numbers listed on the eBookAd website are now automatically forwarded to a voicemail box that is full.

    Based on what others are stating here, I’m starting to think that initial response email from Devin (the one explaining the fraud problem) was a form letter sent by an autoresponder. Our email sounds word-for-word what other publishers have mentioned receiving. – Artemispress

    Although we regret doing so, we have pulled our titles from eBookAd… at least on a temporary basis until we receive a response of some sort from Devin. eBookAd was one of our first distributors… and up until recently, we had been quite satisfied with their operation.

  30. Last week I pulled all of our titles from ebookad.com. I sent two demand emails for contact about payment to the owner/president (dustin) with no response.

    I am going to move forward to contact a lawyer if any publisher having this problem wants to band together you can contact me at allurebooks@yahoo.com

    Cheryl, Allure Books.

  31. I requested a cashout in August of a small amount after hearing about the difficulty other publishers were having. I was told that there would be no problems with my getting a check issued as the “fraud” incident hadn’t in any way impacted my account.

    Well, I never received a check. I also haven’t received a response to my e-mail query and our CFO can’t get a returned phone call. It looks like some folks have received checks, but we have yet to. Any help would be appreciated.

    Lori James
    Linden Bay Romance, LLP

  32. The only way you get a response from this creep – Dustin – is when you post on his site that ebook hasn’t paid you as an author and that it’s most likely a scam. I’d suggest everyone who hasn’t been paid to feel free and post your story here

    http://www.ebookad.com/addreview.php3

    Just be honest – and state you have not been paid.

    We can all say, “Gee I sure wish things would work out…and we all hope Dustin the best” but you need to be honest with yourself and realize this guy is just a scammer.

    He may have run into problems (and I don’t believe that site about paypal – that’s a scam too meant to point people to that credit card service). But now he’s just running a pyramid scheme. He gets new people in, doesn’t pay others, makes it almost impossible to remove content, and keeps taking money.

    This guy gives all legit sites – including each one of us as a publisher – a bad name.

  33. Hi

    We used to post a few of our author titles at ebookad, earlier this year but,like so many, when it came to payoiut time – our account at ebookad got debited but no cheque arrived. Emails have been ignored so our titles have been pulled.

    We are a self-publishing site as well as publishing our own authors so we know the importance of paying promptly….

    We are small but growing – one of our authors has earned over $700 in commission in September – and he’s already received a cheque for the first $540. The rest of the commission was earned after his payment request was made.

    In our view, keeping your customers happy is important BUT so is keeping your suppliers paid and happy with the service you provide.

  34. We tred posting on ebookad that we had not been paid. Within an hour and a half all are books and posts were removed and it looks like we have never even sold anything through them. I took that to mean that it was a certainty they were not going to pay us a dime.

  35. Like everyone else we’ve had problems with non-payment from eBookad for more than a year. Our amounts are rather small (a few hundred), so there is no sense of urgency. But payment when requested is necessary to keep publishers and authors happy.

    I formally requested that eBookad pull all our content today. This amounts to over 300 titles. eBookad.com’s corporate office is within driving distant of us so further action may be considered.

    Deron Douglas
    Publisher, Double Dragon Publishing Inc.

  36. Hi David. I feel the same. This sort of thing will generally happen for two reasons 1) a business is “scam” as mentioned above. This indicates a primary intention of conning people out of their money, or 2) the business is having cash flow problems. These cash flow problems can be a result of a number of different factors; some legit and some not.

    I think eBookad is in the second boat. I doubt that they are intentionally scamming anyone. But rather are having problems getting payment from the people that owe them (PayPal?).

    But on the other hand, how long can we wait? As has been mentioned, a resolution to this problem hasn’t occured for months if not a year, and in fact seems to be getting worse. Plus, communication seems to have disappeared.

    On a general note, I think the industry is experiencing a shrinking process. More publishers and retailers are going under. Retailers have distilled into two major players (Fictionwise and eReader)… I’m not mentioning ContentReserve because like a lot of other publishers this company is responsible for “playing games” and with-holding payments.

    I think we will continue to see more retailers going under as well as publishers.

    Just my two cents.

  37. I don’t think paypal is the problem. if it was then I don’t think ebookad would still offer the checkout option of payment with paypal. I think its just someone convienient to blame their problems so that they don’t have to pay.

  38. I just pulled all my books from ebookad.com. They have all the pieces for a great business — good software/sales, etc. But they refuse to respond to emails and phone calls. Sooner or later a few hundred authors will get together and get some criminal fraud charges for the thousands (tens of thousands I suspect) the publisher hasn’t paid. Its bad business . . .

  39. Let’s get together and get this creep. I filed a complaint with Paypal, but nothing. I demanded money from ebookad, but nothing.

    And the worst part is that NEW people are being sucked in – what a great pyramid scheme! Operate for years and really pay only those who complain – the rest ignore. And then simply watch as people continue to come on, not get paid and you keep all the money. Since he’s selling really no real ‘touchable’ product he can continue to do this without making the customers angry, only the publishers.

    What a great SCAM! Really, think about it!

    SOMEONE must stop these people because it ruins everyone’s reputation that is in the ebook world.

    If you are with me, email me at ckirk@alaska.net

  40. just filed a complaint with the Canadian BBB. Please do the same if you have been scammed by this jerk. Just google Canadian BBB. If you don’t he will continue to run this pyramid scheme. And the worst part is that he has a lot of your personal information! along with intellectual property and is probably reselling it to other sites – those scam ebook sites you see so much of.

  41. Hi

    Since my last post back in September, nothing from EbookAd. Four emails and a solicitor’s letter have been ignored. I can’t actually afford to take the guy to court but a friendly solicitor put somepressure on forme. Sadly it seems EbookAd are going to ignore any institution that is less than a MAJOR source of income for them.

    Anyway we have a rapidly growing business on our own sites. We’ve actually picked up a number of disgrunteld EbookAd authors and every week, it seems, more are joining us…

    Last month one of my main authors earned $1000+ on the adult side – and was paid. Even today we just paid out on October’s claims so far received.

    We can even help other “adult” or “romance” publishers process credit cards if they need to – indeed, two other publishers are already linked up through us.

    With our titles on EbookAd now history – we’re looking to the future and I’d invite anyone interested to contact me.

    Regards
    Stuart
    A1AdultEbooks Publishing and Distribution Network – a part of
    Fiction4All

  42. Just to add that we’ve still not heard anything or received any money – first requested in January 05.

    No reply to e-mails, faxes or phone messages of course. Titles withdrawn etc. like everyone else it seems.

    Will check out your site and contact you Stuart – as our titles may be of interest to you.
    Best of luck to everyone!

    The rather grumpy bookpuppy.co.uk team

  43. Just to thank everyone for helping to get to the truth about eBookAd. Here’s something I would appreciate from the owners and operators of adult sites. Mention the names of your companies in your signatures as they would appear in Google, but don’t do links, and stay strictly on the topic of eBookAd and payment collection

    TeleRead is a general-interest site promoting national digital libraries, and it does have some young readers; so I’d rather that the search engines not get the wrong impression.

    At the same time I do think it essential for publishers of all kinds to have a forum. So everyone remains very welcome here as long efforts are made to be fair and factual toward eBookAd. The sole exception would be sites operating in violation of U.S. law–not a problem, from what I can tell.

    Whether a publisher does adult novels or children’s books, there is no excuse for late payments. “Adult” does not mean “illegal.” I don’t know the facts, but if a card-processing service is picking on either eBookAd or its publisher customers because of adult content, that is absolutely wrong.

    OK. Back to our regularly scheduled programming.

  44. Thanks, James, for contacting me directly.
    It’s always a difficult thing to reassure people that payments will be made – especially when trying to reassure those who’ve been stung before. I guess, as I see happening with ebookad, is if payments to publishers and authors are not made by an organisation, then if the publisher/author pulls their titles it will reduce the income of the organisation concerned. Aslso, with fewer new titles being added, it will ultimately put more and more people off shopping there. What is really needed is for a couple of the big publishers on ebookad to pull their titles as a gesture of support for the smaller ones – now that WOULD have an impact!

  45. I have just posted this notice on eBookAd – We are owed $3,600 dollars by eBookad despite offers to accept part payment and shall be pulling our titles over the next few days. All Argus titles and others, and many more that would have been posted here, are availble from bdsmbooks.com – disgrunted authors of bondage related books are welcome to contact us.

    Sadly,
    Pentland

  46. I see the notice I posted – see above – has been removed. Let us hope this a good sign and staggered payments will commence. I will report progress here.

    Come on Dustin – I am a loyal supporter and admirer driven to mutiny by lack of communication.

    Pentland

  47. We are still not been paid, since May 2005. Last effort is no answer to letters, nor will ebookad pickup registered letters.

    Allure Books is owed in excess of $2,000.00. I find it interesting that the majority of publishers talking about not being paid are publishers of adults books….

    I also find it amazing that the announcement board on ebookad gets more attention than this. Each time a publisher posts a post about non-payment there it is found and pulled within a day…..It seems the only place we have left to see a glimmer that ebookad hears us at all.

    I have refrained from posting there, however I will watch the above posters progress with interest to see if they get any tangible reaction.

    Argus started long after we, Allure Books, were already aware of this problem. How many more publishers will get sucked into this and fill ebookads pockets before they realize they won’t get paid.

    One note: there are two Cheryl’s posting on here so I changed mine to Anderson and took out the url.

    Anderson, Allure Books.

  48. Well, we are *still* waiting to receive payment from our cashout in February of 2005. Like everyone else, we’ve received no responses to our emails and phone calls.

    Like many other publishers, we have pulled our titles from eBookAd. We’re wondering, though, what else can we do. Is anyone considering legal action of some sort? Can we join together on this? I don’t think we’re going to get anywhere if we just sit and wait.

    – Susan
    ArtemisPress

  49. I’m posting a link to this forum on the ebookad announcements page. It gets nuked every two hours so I repost it every two hours. Any help on this would be welcome.

    I’ve also laid a complaint with the Better Business Bureau. Go here to do the same:

    http://www.bbb.org/

    Also, send a complaint to Predators & Editors if you feel so inclined.

    prededitors@att.net

    My lawyer has now sent off a registered letter to Dustin Revin at Ebookad.com. I expect this to be ignored, so litigation will be the next step.

    I’d plan to sue this peckerhead a couple of months ago, but other things took importance for a few days.

    Brian S. Matthews
    http://www.aydy.ca
    newwilderness@shaw.ca

  50. Thanks for the update and suggestions, Brian!

    I, too, will post something on the eBookAd website and include a link back to this forum. I’ll see how long it stays up there. I’ll try to continue reposting as often as I can.

    I hope others join in as well.

    Susan

  51. EVERYONE: Thanks for the continued info. I’ll soon be contacting eBookAd again, so now’s the time for updates.

    BRIAN: Let me know what you and your lawyer find out. Just what does the BBB say? Do they have a pile of complaints at this point? What’s the contact info for the BBB for Dustin’s geographical area?

    Reminder: I don’t know all the facts. But I do know that Dustin owes people replies, and I’m most disapopinted they’re not getting them.

    Good luck to all,
    David

  52. Hi,

    I agree the worst thing is Dustin does not return any phone calls or emails. Something’s amiss.

    We’re willing to hang in there if they give an explanation. We’ve been happy with sales.

    To us, it’s all about treating other people as you want to be treated. Period. Said and done.

    Mary

  53. To ebooks.com

    I just purchased today “Raising Atlantis” and am not very happy. I want to return my copy and get a full refund!!

    I could buy the paper version for less money at Costco.

    I can give the paper copy to a friend after I have finished reading it. There is so much BS security on the book that it took me two hours just to figure out how to send it to my Palm. Ridiculous.

    Until something is done to address these issues I will not buy another eBook.

    If your licencing is going to be so restrictive I would suggest a price of pennies rather than a cost of more or just slightly less than a paper book that requires printing, distribution, return of non sales and shipping.

    Also your support system sucks. Where’s a phone number. What’s with this archaic form system.

    I am sure I am not alone in my dissatisfaction and will be disseminating such to others via sites and blogs.

  54. David,

    In answer to your questions:

    The BBB opened a file on ebookad.com in July of 2005. To date their inquiries to ebookad.com have been ignored. I think they’ll need a lot more complaints before they pursue this aggressively.

    As stated in a previous post a link to BBB for ebookad.com is:

    http://search.bbb.org/search.html

    As I read down the posts here and on other boards, and see the sheer number of people still listing their books with ebookad.com despite being defrauded and ignored by Dustin Revin, I can only feel dismay. How many times must a dog bite you before you realize it’s a bad dog? I think some publishers/authors may be holding on, hoping to eventually get paid. It’s not going to happen. I think it’s safe to assume all of us who’ve complained to ebookad have had our regular email addies put on Dustin Revin’s Blocked Senders list. Since publishers/authors do all the set up for books themselves, all Dustin Revin has to do is check the announcements board a couple of times a day and delete complaint posts. That’s it. Apart from that, he’s free to spend your money on an Xbox 360 and spend the rest of his time sitting around playing video games.

    As to pending legal action, I’ll post here once there’s sufficient details to post.

    If you have not already posted a complaint about ebookad.com to Preditors & Editors, please do so here:

    prededitors@att.net

    Other good places to send complaints to are:

    http://www.writerbeware.com/

    EDitor@ripoffreport.com

    And

    piersanthony@hipiers.com

    And for the love of Pete and your own intellectual property, if you’re still listing your work at ebookad.com, stop it. The only reason my book is still up there is because it was listed by a now-defunct publisher and I have no ability to remove it myself. Dustin Revin has ignored nearly a hundred (I’m not exagerating here) communications from me, including emails, snail mails, phone calls and faxes. A poster above noted that Dustin Revin will not sign for registered letters.

    I’ll keep you all informed of further developments as soon as I have them.

    Brian S. Matthews
    Author of New Wilderness

  55. Please do keep up informed, Brian! Any specific person you’ve been in touch with at BBB? Contact info? Visiting the BBB site, I confirmed that Dustin Revin had not responded to an inquiry from the organization. I’m headed back home from a trip, but next week if not before, I’ll ask Dustin why he has not replied. There is NO excuse for ignoring the BBB. I gave eBookAd a chance to resolve this on its own, but apparently it has not–so look for a story next week on the home page of the TeleBlog.

    Thanks, happy holidays, and please keep us up to date.

    David

  56. Just told ebbokad that I am sick and tired of their non-communication and I am going to court to get them banned across Europe.

    Also, if anyone on here is looking to get general fiction published – ourt proven system is now available at http://www.fiction4all.com and for info products we will soon be live at ei-books.com

    We are anxious to help all those who’velost money through ebookad.

  57. I tried the Canadian BBB and they sent back that they do not deal with business to business issues…

    It has been 6 weeks since a registered letter was sent to ebookad and still no return on the signed copy that anyone received it.

    I have found out that even though I am in USA and Ebookad is in Canada I can take them to claims court here to get a judgment.

    I am also pursuing collections on them through an international collection agency.

    And since Ebookad uses Paypal I am interested to know what records they have of payments to ebookad for our ebooks bought. Another avenue we are pursuing.

    To David Rothman: When you speak to Dustin Revin please relay that there are publishers out here that are NOT just going to let this go.

    Anderson, Allure Books

  58. Hi guys – just to let you know that EBOOKAD have just DELETED my account. Perhaps they didn’t like the threat of legal action and I guess it means they won’t be paying up what they owe.

    So, the time has come to get this b*****d off the air.

    The registrar of the domain can be contacted from http://www.register.com and the web hosts are at http://www.rackspace.com

    Simply send an email to the addresses you can find for both these sites asking for ebookad.com to be deleted. If ENOUGH people do this and at the same time threaten both parties that they are otherwise accomplices in the scam that is ebookad.com then I am sure someone will eventually act.

  59. To Daivd Rothman: Thank you for your help whether it be for publishers on ebookad owed hundreds of dollars or thousands.

    The nature of ebookad was never a scam, until this came up. I am sad it cannot work, because it was a true benefit to all involved. However, after nearly a year and more without many publishers getting paid AND the fact that ebookad accepts new publishers still everyday who do not know they might not get paid…lends ebookad to be tipping the scale toward being a scam ebook publisher.

    Anderson, Allure Books.

  60. Thanks, Anderson. So far, no reply from Dustin. I don’t know all the facts, but I do know that the longer he ignores the complaints, the more likely it is that people will stop giving him the benefit of the doubt. Meanwhile I’d encourage you and others to continue sharing your experiences, while taking care to be fair to eBookAd. – David

  61. Hi David and everyone

    Looking back over this page and reading the comments – most of the complaints seem to be coming from adult ebook publishers like myself.

    If these are the people who are not being paid then perhaps it would be in Dustin’s interests to delete the “adult/erotica” section of his site and not accept those kind of publishers.

    Of course, it may be that the sales on the adult material far outstrip the rest in which case he may be reluctant to lose a large part of his income, but to do so would at least let all the adult publishers know where they stand (unpaid) and also reduce his own susceptibility to fraud – as he has previously implied it was the adult literature that caused the problems I think.

    It may be worth mentioning to him – if you ever hear from him again!

    I for one would be happy to know for sure that he isn’t going to pay the adult publishers at ebookad because he doesn’t really want to be associated with us.

  62. Hi

    Sorry to have to post twice so quickly but I have just heard from the registrars of the ebookad.com domain. They are conducting some research into my complaint that Dustin is scamming us.

    I have pointed them to this BLOG to show I am not alone, but to reinforce what you all feel – PLEASE MAKE YOUR OWN COMPLAINT. It may just get the domain deleted and stop this scam.

    To raise your own howls of protest please go to:

    http://www.register.com

    click on the Customer Support link on the top bar menu and then Ask A Question will allow you to contact them.

    The more that complain the sooner things will get done.

  63. Let us know what happens, Stuart. Yes, I’m well aware that many of the publishers involved here do adult books. As with early VCR technology, erotica is a no small part of the content, and this just might be complicating eBookAd’s relations with some payment processors.

    Meanwhile this has also made life very interesting for TeleRead as a site delving into many K-12 topics. At the same time the issues people are discussing here are very important and apply to publishers of all kinds. So in the end I’ve concluded: “Let the dialogue continue–just try to avoid URLs or email addresses with domain names of adult sites.” Do leave Hotmail links and other ways people can contact each other directly.

    Now–back to the regular programming. I’ll be most interested in how Register.com reacts. Thanks for the earlier info, Stuart, and keep us posted. – David

  64. Here’s an update from my end.

    I’ve posted a complaint to http://www.register.com/retail/index.rcmx
    as suggested by Stuart.

    – My account at ebookad.com has been deleted (what a shock!)
    – Dustin Revin continues to sell my book New Wilderness without permission and I have initiated criminal charges.

    If ebookad is selling your work without your permission, please contact Gary Wood of the Ontario RCMP. His email addy is:

    gary.wood@rcmp-grc.gc.ca

    Keep in mind, if ebookad simply owes you money, this is a contractual violation and therefore falls under the jurisdiction of civil law. If, however, he’s selling your work without your permission, as he is in my case, he’s violating Article 42, and therefore is committing a criminal offense and you should get ahold of Gary Wood at the RCMP.

    Brian S. Matthews
    aydypress@shaw.ca
    http://www.aydy.ca

  65. Hi Brian

    Thanks for acting and contacting register.com

    Sorry to hear you have to resort to criminal charges regarding your book. As you self-published then you retained copyright and as your account has been deleted then I would have expected your book would have disappeared from sale at the same time. Curious that it hasn’t.

    Are you sure it isn’t simply Dustin has changed your password so you can’t get in. Try clicking on the “forgot password” option on the login screen and see if your email address is still on his database. If so, you just may get back in with a different password. One mate was lucky like this – others not so. Guess it just depends what Dustin does to render your account inoperable.

    No news yet from Register.com other than they are investigating and – surprise, surprise, waiting for the domain owner (Dustin) to respond to them. Could be a long wait?

    Meanwhile Dustin may be in trouble elsewhere as he is strictly in breach of PayPal’s terms and conditions by offering adult material for sale – albeit loosely disguised as erotica.

    I have to say ebookad would not be the first site selling erotica to lose its PayPal account and, what with all of Dustin’s disgruntled authors and publishers (judging by this Blog alone) it can only be a matter of time before someone makes a complaint.

    The phrase “playing with fire” somehow springs to mind!

    Good luck Brian with getting a result on your title.

  66. In a follow-up to my September Post. The company still owes me $109. They did give me a partial payment, but it’s been over a month and I haven’t heard anything. I ripped out all the links to their site, but still kept my book on there, as a reminder that they still owed me money and I wouldn’t go away. Since my September payout, I have accumulated an addition $169 in sales – meaning they now owe me $278. I requested a cashout for the $169 in sales, but it seems that they $109 still owed has disappeared off the accounting on my site! It’s just GONE.

    I believe it will be very interesting to see how this turns out. I was hoping that things were turning around. I did send an email in October asking why the $109 was not in my accounting for sales & never received a response. Anything you can do would be just fantastic.

    M

  67. Hi Melysha

    Not wanting to tread on David’s feet here, my gut feeling to your update is there is only one way we are ever going to seriously hurt Devin and that is for EVERY adult publisher (his biggest source of income) and others not getting paid to pull their titles from sale. Of course he IS paying a couple of the bigger publishers, such as Renaissance (so I am told) but hey – if he could no longer rip off us lesser mortals, how long would it be before his greed got the better of him and the bigger guys got a taste of what we’ve had!

    Remember he’s making money off us – if we take the books away from him then he has nothing to sell and no income. If he continues to sell them behind our backs then eventually he’ll end up with a criminal record and probably a spell in jail.

    Still no news on my front from Register.com – I guess I won’t hear until they hear from Devin – which is probably when his pet pig learns to fly!

    Anyway, will update y’all when I hear from his registrars – who now stand to be charged as complicit partners in his scam.

  68. Umm, I’m an adult bookseller who uses paypal and another merchant account source. I’ve been contacted by paypal several times over the past two years, but on only one occasion was it in regards to an item for sale (they didn’t like the book cover, admittedly an extreme one, although I was using vintage images ). The cover was changed to something more neutral, and there’ve been NO problems since. That was two years ago.

    My other contacts with paypal have been over things like “we want to offer you this brand new service,” “sign up for our merchant account,” “you’ve signed up for our merchant account but haven’t implemented it yet,” etc.

    It’s my theory that Mr. Revin has had two serious problems recently, and has done little to address either. One is the launch of my site, which may have done a bit of a shakeup in the ebook market (have only advertised it on one other ebook site, though, preferring to promote it on selected blogs… back in the day when blogads were cheap) . The other thing affecting ebookad is of course Fictionwise, which moved into their turf (allowing smaller publishers like Abintra or whoever to mix and mesh with the gang at Random House, Tor and whoever) and even came with their own device (Hiebook, RIP).

    It’s tough to pay bills if you’ve lost as much as half of your revenue. However, the “paypal’s blocking us” stuff is just so much BS, IMHO. And that thing about “credit card hackers…” Seen some of that, but WorldPay’s got serious protections…

    /Posting this anonymously because I’m anything but a disinterested observer.

  69. Greetings – I recently (1 month ago) bought an ebook from ebookad. I received the ebook after paying via paypal. And that’s when my luck finished. The ebook is a password protected PDF, for which I did not receive a password!
    They state clearly on their web page that “All eBooks currently sold through eBookAd.com do not use any technology to enforce copy-protection or piracy.”
    to me, this is a lie, since I cannot open a ebook which I paid for because of password protection.
    Numerous emails and phone calls over the last month have gone unanswered. I paid for something which I didn’t receive and haven’t received any information from them.
    to me THIS COMPANY IS A SCAM AND THEY SHOULD BE SHUT DOWN!

  70. Hi

    I suggest, Mike, you complain to PayPal – and ultimately you could claim a chargeback against your credit card which will force PayPal to contact ebookad for information that they have to provide by statue. I know from bitter experience that PayPal DO close accounts for adult sites and they ask all kind of horrible questions if a chargeback occurs!

    You have my sympathy with your problem. It should have only taken a max of 48 hours to resolve but if ebookad overlook the complaints then the original publisher may never know a problem exists with their books.

    Answering some of the previous blogs added since my last – I used to use WorldPay on a previous site and we were constantly hit by chargeback claims. We ended up stopping using them because basically it came down to the Merchant to set up rules to block the fraudsters – and you can only do that after you’ve been taken to the cleaners. WorldPay get a 1 out of 10 rating from me for service and protection of their Merchants.

    It’s a shame that “Some Adult Bookseller” has failed to mention his/her business. Seems kind of fanciful to think his/her site is actually impacting ebookad.com. Much more likely its the number of authors and publishers leaving ebookad and going elsewhere – including my own site – and as our authors/co-publishers know – they do get paid!

    In fact, we’ve been growing rapidly over the past few months and now operate 10 affiliated sites with various themes, and interest is high enough to expect this to double by end January – so just perhaps we are also impacting ebookad – at least in the adult department. Indeed, one of their many contributors (who shall remain nameless for now) has recently contacted us for business reasons.

    I think 2006 is going to be a great year online – and I fully intend to put the foul taste of Devin and his con behind me and get on with the business of providing a service to customers who pay good money for what they expect to be a quality product – and also providing authors and publishers with the remuneration their
    efforts have earned them.

    Hope y’all have a great Christmas and I’ll be back to look at this log in the New Year.

    Regards
    Stuart
    a1adultebooks.com

  71. Hi,

    I just learned that ebookad.com is selling a copy of my $40 ebook for, uh, ten cents. Oh, and listing someone else as the publisher. And, finally, sending all those ten-cent remunerations to that someone else.

    I’ve emailed ebookad.com; no response.

    I’ve called ebookad; call went straight to the overfull, not-accepting-messages voicemail.

    Did some digging, found a phone number for someone who claimed to be a “former” ebookad employee… calling himself “John”. Fellow said he’d pass the message along.

    May well resort to the RCMP address someone gave above.

    Sticking another pin into the ebookad voodoo doll,
    J

  72. Dustin is NOTHING but a LIAR!!!!!!!!!!!!! My publisher has been waiting for payment since January 2005, and eBookAd has done NOTHING to address any emails, paid any royalties, or responded to “snail mail” threatening legal action. They have fallen off the face of the earth and have apparently run off with everyone’s money. My publisher pulled all their titles off the eBookAd website months ago, so I certainly feel sorry for any author or publisher who still has titles being sold on their website….that’s money Dustin will no doubt pocket and all the “artists” be damned.

    The site is nothing but an ongoing fraud that has put more than one publisher (LTD Books, to name names) out of business for lack of payment.

  73. The publishing company that I co-own received a check from eBookAd in April for December ’04 sales, but has received NO payments for any books sold via eBookAd since January ’05. We have sent numerous communications to Dustin–dozens of emails over several months, and a registered snail mail letter this fall (which the post office tried to deliver several times before it was finally accepted and signed for). We received only one response from Dustin, an email back in June, saying “checks are in the mail.” Of course, we received NO such checks, and ALL further attempts at communication (including the aforementioned snail mail letter threatening legal action) have been ignored. eBookAd owes us several thousand dollars for books sold from January to August when we pulled them from the eBookAd site.

    We are not, by the way, an “adult” publisher. We publish books across all genres. And we know of other publishers that also publish books in all genres that have received no payments from eBookAd, so this problem is not unique to the adult publishers.

  74. To Disgusted Publisher above: It is interesting to find out that this fraud Ebookad is engaging in is not just limited to the adult book publishers.

    Also as an update to all concerned I have recently sent emails to both of Ebookads credit card processors (PayPal and World Pay). PayPal returned an email quickly with a form to be filled out about copyright infringement. Which might be of interest to some of the authors posting here that say that their books are still being sold without their permission.

    As for our non-payment dilemma that will not help. I did however return another email suggesting that Paypal ought to be cautioned by who they do business with.

    I really think that others contacting Paypal might produce some type of results. I just filed a fraud complaint with them.

    Of all the people/sites I have contacted about this of the ones posted in this thread only Registar.com and PayPal have answered.

    Anderson, Allure Books.

  75. Couple of points:

    1. I have never heard of anyone successfully marketing a forty-dollar ebook. Our readers had a fit when we raised it to ten. So I’d be curious to hear how that was managed. As for the price being changed, you can change it back on the publisher access page, so I don’t see the problem.

    2. Posting to a blog is a good way to let someone know that you’re upset, but if you don’t post your name or company, it’s pretty much futile, and tantamount to mere namecalling. If you want this to have an impact, you may want to say who you are.

    3. I just want to remind all involved of two words : Libel and slander. Make sure you’re doing what you say you’re doing, and what you’re accusing people of is true, and documented. This is a very sue-happy society, and who’s right isn’t always the key.

    [eXtasy Books]

  76. ‘The ebook is a password protected PDF, for which I did not receive a password!
    They state clearly on their web page that “All eBooks currently sold through eBookAd.com do not use any technology to enforce copy-protection or piracy.”
    to me, this is a lie, since I cannot open a ebook which I paid for because of password protection.’

    This is NOT EBOOKAD’S fault. The publisher themselves upload the actual books. We were told VERY specifically by Ebookad to NOT password protect the books when we asked to, and this was the reason why. This is a case of the publisher breaking the rules, and your beef should be with them, not Ebookad. Did you contact the publisher? There are links to the publisher on the bookpages.

  77. Hi, Stef. Thanks for emphasizing the need to be accurate and fair. Dustin’s refusal to answer complaints does not mean per se that he is guilty of fraud. That is far the authorities to determine, and as the guy runnig the TeleBlog, I won’t make that judgment on my own. I also appreciated your explaining the PW-protection situation–again, in the interest of fairness to Dustin.

    As for supplying a store name, here is my current thinking. If you’re doing adult books, go ahead and mention your name but please avoid a URL via a link or otherwise. TeleRead does get into K-12 topics and I don’t want the search engines to penalize us for having adult-site links. Anyone wanting to Google you can still find you that way. I very much want ALL publishers to feel feel to air their legitimate grievances, and they can if this approach is used.

    Thanks and Happy New Year to all!
    David

  78. My apologies…I was just making sure I was presenting an honest front, and that included posting my link so folks knew I wasn’t falsely representing myself. I will avoid the link in future.

    Also, we’ve been powered by ebookad a long time. I can be very helpful in answering some questions…a lot of these have come up in our long time with them, and some can be solved at the publisher’s end.

  79. To the person who bought a book and it didn’t appear on their bookshelf:

    This has happened with us a few times, but as with all websites, glitches do happen. The customer usually contacts us if the download doesn’t appear. I ask them for their receipt. If the receipt is a legit paypal/Worldpay receipt, I wait a few days to see if the book appears on the bookshelf. If it doesn’t I go ahead and add that book to the customer’s bookshelf. Dustin doesn’t sit there and add books to shelves. The books should appear automatically after purchase.
    At times, if a customer pays by e-check, then it will take a few days until that e-check is cleared.
    Once again, this is not eBookAd doing this deliberately, and the people to contact would be the publisher.
    All publisher’s URL’s are available on their bookpages on the eBookAd site. All publishers should have a contact email address, as we do.

    Tina
    eXtasy Books

  80. ‘My account at ebookad.com has been deleted (what a shock!)
    – Dustin Revin continues to sell my book New Wilderness without permission and I have initiated criminal charges.’

    I looked up your book. The publisher is listed as TreeSide Press and Electric eBook Publishing . They appear to have quite a few titles…55 at the moment. Was that your original publisher? If you have no idea where they got your book, I suggest you take action against the publisher for piracy. If they are your old press, they’re the people you should issue criminal charges against, if you have not granted them permission.

  81. Tina: Someone has said that BBB does not do b2b complaints. True? If so, that may be why no complaints show up.

    Meanwhile to Stef: I hope you’ll stick around and keep raising accuracy questions. It’s unfortunate that Dustin has refused to take up my suggest to reply to complaints here. This is not to say he’s right or wrong. I’m simply interested in the accuracy and fairness.

    As for the identification question, no need for apologies. I just want to keep TeleRead-K-12 friendly and allow publishers of all kinds to air some very important issues. Bottom line: I’ve concluded that names are unavoidable, but that people should avoid links to adult sites.

    Thanks!
    David

  82. To Stef and Tina from Extasy Books: Since you enjoy such a long term and great relationship with Ebookad.com and Dustin, you are therefore in contact with them regularly visa-vie they communicate and answer back to you.

    Since I assume this is true could you please ask Dustin why he will not pay Allure Books the money they are owed from sales/cashouts April 2005 through September 2005, in excess of 2,200.00 dollars.

    I would really appreciate if you would do that because no one at ebookad or Dustin will answer emails, phone calls or registered mail.

    I think I am glad that your company is doing great with ebookad, I just wonder why your company is and mine is not, and I sincerely hope you are not in my position someday. Try explaining to your authors that their ebooks sold but you cannot get the money for them….

    Anderson, Allure Books

  83. Anderson,

    Please email me offlist at Kilobyteme@yahoo.com and we can discuss the situation in more detail. This also applies to anyone else who may want further discussion. We can post resolutions later, but we need background on each particular situation, and that might require asking personal questions.

  84. Ebookad finally stopped listing my book New Wilderness. Well over 50 emails, close to as many phone calls, snail mails, faxes and similar from lawyer were all ignored. However, one knock on the door from a RCMP officer and the book is gone in less than an hour. So I finally have what I want. According to the officer Dustin Revin gave him this long sob story about credit card fraud that didn’t exactly jibe with the PayPal song and dance Revin tried to feed us months ago.

    I’m not going to make any attempt to recoup moneys due to me from Revin. Whatever he owes me, it’s worth twice that much to never have to think about or deal with him again.

    Stef, TreeSide Press is a defunct entity. Its former principle is unreachable and has been essentially since June of 2005. Dustin Revin was informed of this constantly and repeatedly since TreeSide’s demise but he chose to ignore all communications, just like he choses to ignore nearly everybody he owes money to.

    Brian S. Matthews
    Aydy Press
    http://www.aydy.ca

  85. ‘Stef, TreeSide Press is a defunct entity. Its former principle is unreachable and has been essentially since June of 2005. Dustin Revin was informed of this constantly and repeatedly since TreeSide’s demise but he chose to ignore all communications, just like he choses to ignore nearly everybody he owes money to.’

    It’s still the press your complaint should be with. Should an author leave our ranks, we turn their books off on both our personal website and Ebookad…it’s the publisher who has that power, and it’s their responsiblity. If we closed our doors, ditto. If anyone is perpetuating fraud, it’s TreeSide. He can’t just shut down a publisher without something in writing from said publisher. If TreeSide never told him or closed their account, then he legally can’t do anything. Fictionwise works the same way.

    Your logic is equal to an author suing Barnes and Noble for selling a book they stocked in good faith from Doubleday that is not actually theirs. You can’t blame the distributor for the publisher’s sins. You have an issue with a book being sold, you need to address the person who published it and offered it for sale. If they’re defunct, why are the books still up for sale?

    And the Worldpay fraud isn’t fake. It’s not only Ebookad that was hit by it.

  86. From March 2005, about the time this all started.

    Link:http://www.icdevgroup.org/pipermail/interchange-users/2005-March/042658.html

    Quote:

    I wrote a few paragraphs on how poor the fraud screening is in WorldPay but have decided that publishing it would be bad for those merchants who still use it.

    I shall just say here that if you are in an industry where there is a
    good chance of fraud then look for another system.

    Since then, they cracked down and implemented many new checks and balances. I do research before I express opinions.

  87. I had a book on ebookad, requested time and time again, payment from Dustin. I got no response. Called. No response.

    It’s a classic scam that will continue unless the authorities are involved. And if you think just because Dustin is in contact with you, this couldn’t be, figure it out for yourself….

    1. Most people who purchase won’t complain because the amounts are relatively small, people think it’s them not understanding the technology, etc. So Dustin gets the sale, and because there isn’t a collective group complaining (most people just don’t) no one hears about it.

    2. Publishers don’t see (or perhaps do see) sales – you would never know if he sold your book if he rigged it so you wouldn’t. And in offering a few sales, the publisher thinks, not bad. ebooks have the notorious – they don’t sell stigma on them so people assume low sales, no sales is typical. Even with sales, publishers don’t get paid. (Enough have complained to show that yes, MOST publishers are NOT getting paid. I’ve NEVER gotten paid from the first book to the last sold.)

    3. Because it’s hard to trace content if it’s stolen and because the content sits on his server, no problem reselling to other companies and making money by changing covers, names, etc. No one would be the wiser because again, hard to track.

    4. I HAVE complained to the BBB but they are worthless. They can’t enforce anything and often take the side of the scammer just to try and get a resolution.

    5. His whining about paypal not paying is not true. If it were, Paypal would have canceled the account entirely. It didn’t happen, and it’s just a convenience excuse.

    What needs to be done is have someone who lives in Canada (and again if it was in the US more people may go after him) go to the authorities and file a lawsuit against him. That will probably never happen (although I applaud the person who had the RMCP knock on his door.) More of that needs to be done to shut him down. It’s a GREAT scheme. He gets paid, and doesn’t deliver small quantities. He gets unsuspecting publishers to publish seeing all these books online, most he isn’t allowed to sell, and no one matches up the scam. He’s figured out the perfect scam!

    There are just too many publishers who have never been paid to say it’s a ‘problem with paypal.’

    I’ve complained (in writing) to Paypal, the BBB and the police. Nothing. Even complained to the ISP, and nothing. Until those who help him continue are penalized legally, then nothing will happen. Paypal doesn’t care because they want the fees on sales.

    SOOOOO the only way to get this guy shut down is to band together.

    If the person wants to said to email them off the list would like to email me, I’d like to hear from.

    Cheryl

  88. Also one last point – if there was fraud in terms of someone using a credit card, because he is not selling product, he in essence is out nothing. He simply has to tell the publishers they were part of the scam.

    So why would he not be able to pay publishers if he was scammed? it makes no sense. Paypal simply wouldn’t pay him, the money would go back and there’s no product that he’s out.

    That’s why you need to realize he is full of it and is nothing but a thief.

  89. [quote] He can’t just shut down a publisher without something in writing from said publisher. If TreeSide never told him or closed their account, then he legally can’t do anything. [quote]

    Lightning Source and Booksurge turned off TreeSide Books after 1 email, 1 phone call and a due dilligence. Lightning Source took about a week. Booksurge took less than a day. Neither of them were ever contacted by the former principal of TreeSide.

    I informed Dustin Revin of what was going on by every communication means possible short of jumping on a plane, flying across the country and knocking down his door myself.

    If what he was doing wasn’t illegal, then the police would not have gotten involved. Once an officer was assigned to my case he was at Dustin Revin’s door in under 48 hours.

    Brian S. Matthews
    http://www.aydy.ca

  90. I don’t think anyone is getting it. Whoever mentioned Paypal? It’s WORLDPAY that was and is the problem.

    What happened is:

    Thousands upon thousands fraudulent purchases. In the meantime, businesses were paid out. Then Worldpay turned around and did chargebacks, resulting in said businesses not receiving funds for goods sold legitimately either but in the meantime businesses had already paid out funds. This results in huge losses. These fraudulent purchases came from third world countries using stolen credit cards.

    Just do your research on the internet, and you’ll find out it’s all true.

  91. As for the RCMP getting involved? Mm…perhaps they had nothing better to do than to worry about a complaint about a book? Whereas there are major crimes to investigate, murders, shootings, accidents…they go running to eBookAd to find out about this book, which still should have been taken down by the publisher in question. And to be very frank, the RCMP have little or no knowledge about the publishing world. I live in Canada and I’ve had my books LEGITEMATELY stolen and published overseas. Believe me, I did my research then, including the RCMP.
    And NO, Dustin doesn’t have the right to just go and turn off ebooks unless said publisher is in some kind of violation. If he for instance, would go and turn off our books, he’d be in for a lawsuit.
    I don’t understand the other two turning the book off without some sort of proof from the publisher. Then again, maybe the publisher in question did get in touch with FW and Booksurge, and forgot to include eBookAd.
    People, let’s be reasonable here and look at things realistically. Get your facts straight, do your research.

  92. The police got involved because policemen are required to follow up on any complaint issued within their jurisdiction. They don’t pick and choose legitimacy. Within 48 hours says to me they waited two days to follow up. Not exactly a priority.

    And I must reiterate….watch what terms you use. If you use terms like ‘scam’ and ‘thief’, you better have documentation to back them up. And blog posting and opinions do not qualify. Thanks to Geroge W. it is now illegal to ‘annoy’ people on the net while using a false name. Punishable with jail time.

    The line in your post about banding together says a lot. You don’t want resolution, you don’t want to work anything out. You just want a head on a platter. You want to shut down a business that many companies rely on to distribute their books just because you’re unhappy. Pause to consider that.

    When the witchhunt is over, if anyone has anything they would like assistance with or legitimate questions answered, feel free to contact me offlist.

    David, I appreciated the opportunity to speak, but I’m too busy to keep repeating myself over and over to people with an agenda. Tina is in agreement as well. I hope in the end things work out for all involved.

  93. Many many years ago I made my living as a stand up comic. Small town circuits, nothing fancy. It was a cash business–handshakes and little or nothing on paper. I had a booking agent. One by one other comedians called me (and others) to spread the word that this agent was ripping them off. The agent had never been anything but good to me; good gigs, paid out on time, etc. I defended this agent despite numerous performers telling me he was a scam artist. I kept working for him, absolutely certain everybody with a gripe was mistaken or confused. When this agent got around to ripping me off, stranding me in the middle of nowhere with a wallet as empty as my gas tank, all I received from my peers were I-told-you-so’s and closed doors.

    In conclusion, I refer to an old joke.

    A young man signs up as a sailor on a merchant ship. There are long stretches between ports and no women on board. The young man asks the First Mate what they do for release. He’s told that on the aft deck is a barrel with a small hole cut into its side. Unsure but desperate, he tries the barrel and to his surprise, it’s fantastic. With a smile on his face, he finds the First Mate and asks, “Can I use the barrel whenever I want?”
    “Any day but Wednesday,” the First Mate replies.
    “Why not Wednesday?”
    “Wednesday’s your turn in the barrel.”

    Brian S. Matthews
    http://www.aydy.ca

  94. I too have been scammed by ebook ad. My non fiction e-books were selling well at the beginning of 2005. I requested a check from them, never got it. I sent them lots of follow up e-mails, but got no response.

    I pulled all my books from the site.

    ebook ad is one big scam.

    I’ve written to Angela at Writers’ Weekly hoping she’ll mention this issue at her Whispers and Warnings section.

    For a long time I thought I was the only one who hadn’t received a check until I came across this blog.

    The scary thing is that people are still putting books up for sale there.

    Does anyone have an update on this issue?

    Lynette

  95. If anyone else is interested, I’d be happy to set up a site that alerts people to the ebook ad scam.

    Let’s face it folks. He hasn’t paid a LOT of people after a year, AND he still continues. The only way to get him out of biz is to get legitimate info from all involved and to go to the authorities with this information. I’m willing to set up a site that puts all this info into a database.

    The Paypal/Worldpay scam is all just an excuse. And without real hard/fast information to give to these companies (getting turned off by paypal would result in him not being able to do a bulk of the business) is the only way to get this jerk.

    Please post here if you want me to go ahead. He obviously has assests (a house/computer, etc) that could be seized if legal action is taken.

    I did want to resolve this, but nothing worked. I never got anything back after numerous calls/emails, etc. So now I just want this guy out of business so he can’t screw others.

  96. Thanks for the update ladies. Yes, Cheryl I think he should be put out of business so he can’t screw others. Unfortunately, there are still a lot of e-books being uploaded there and my warnings to people are falling on deaf ears at the moment.

    Angela Hoy from Writers’ Weekly got back to a couple of days back and is looking into this issue, I hope she can help. I’ll keep you posted.

    Lynette

  97. We have gone from cheerleader to joining the dark side. We are currently owed almost $20,000 American, and have filed a complaint with http://www.recol.ca. We shut off all titles after receiving no response to repeated requests, and were completely disconnected, including our customers from their bookshelves and us from our sales database. Luckily, we figured on this happening, and took screen shots of the database beforehand. So we have records of what we’re owed.

    I suggest you all do the same. I guess this is an example of what loyalty gets you in this situation. Feel free to contact me if you want to file claims as well.

  98. On a side note, this was the first time we were mistreated in this fashion, and we gave him ample opportunity to redeem himself and keep our loyalties. I only assume that a loss of thousands of dollars per year from his bestselling publisher fails to disturb him anymore.

  99. Hi

    I’ve been off this subject for about four months and note the problems eith ebookad still continue – which I have to say is hardly surprising.

    I run a small distribution business that is nothing to do with the Internet and, a year ago I was stitched up by one of my customers. I did the work but never got paid – he was a taxi business owner and I put thousands of his business cards through letter boxes. After not being paid, six months later I took on another cab firm and flyered their cards over the same area. Result, the original guy lost his customers and went bust.

    The reason I mention this is because resolution of the ebookad situation is easy – if you don’t want to lose money, don’t publish at ebookad! If enough big publishers did that Revin would soon go out of business.

    There are loads of alternative “distribution” sites around. Okay, they may not be as big as ebookad yet, but in time they could be. I’m delighted to have picked up a few biggish publishers on my own adult network in the past few months – and they do get paid, regularly, as do my own authors.

    Perhaps those with an ebookad agenda would do their own businesses a favour by simply switching to another distributor. Anyone who wants to do this with either adult or non-adult fiction is welcome to contact me – I have both types of site.

    Meanwhile, we are now 1/4 way into 2006 and surely it is time to cut all our losses over ebookad and move on without Revin having the chance to make any more money out of any of us.

    [a1adultebooks.com]

  100. Offer is appreciated, Stuart, but judging by what I see on your site, it’s not really suitable for our books. I think we’ll stick to our own site and Fictionwise for the moment. Thank you anyway.

    [eXtasyBooks.com]

  101. To Stefani: I am so sad to hear that this has happened. Some cheerleading grated a tad, but I did not want this to happen to anyone else.

    From experience if you communicate with your customers and keep giving them the books they love to read, they will stick with you over the rough spots

    To Stuart: Moving on is good. But, it is very hard to ignore that unsuspecting publishers and authors are signing up to ebookad everyday.

    Some lose just small amounts, but some lose enough to put them out of business or into hard to deal with debt problems.

    To all: I have tried 2 dozen different avenues to reconcile this from contacting BBB to contacting PayPal & World Pay. None are interested in B2B debt issues. The last thing suggested to me was a class action suit…

    Anderson, Allure Books.

  102. In the notorious Elcomsoft case, by complaining of copyright infringement (falsely) to Elcomsoft’s ISP, Adobe shut down that company’s website at three different locations.

    If eBookAd is selling anyone’s ebooks without permission, perhaps the same complaint would yield some results.

  103. He’s apparently there, just not answering emails. Several of my authors and readers posted to the Announcements section, asking what he thought he was doing. Not only were they all taken down, but he disabled the ability to post. He has tie for that, but not to answer email requests, I suppose.

  104. In the notorious Elcomsoft case, by complaining of copyright infringement (falsely) to Elcomsoft’s ISP, Adobe shut down that company’s website at three different locations.

    If eBookAd is selling anyone’s ebooks without permission, perhaps the same complaint would yield some results.

    Perhaps it would be better not to retalliate with immoral behaviour. Also, do not forget that a DMCA notice is on punishment of perjury; undoubtedly Adobe can get away with a crime, but I doubt smaller parties will. Also, if eBookAd has withheld money and access to books, they can probably be dealt with in a court of law. Small claims court is cheap, and send a message.

  105. I believe he’s committing internet fraud, and if he is using us servers, or anyone is owed money in the usa, they can report it to the internet fraud department, which I believe is a branch of the fbi.

    Another option is find out what server company he is using and report the fraud to them, they might shut him down.

  106. I found this link for the FBI Internet Crimes http://www.ic3.gov/

    It sounds promising. If you read the FAQ’s they do USA to other countries and they do crimes of not receiving goods or services, checks or money owed.

    I will be filing, I hope everyone else does too. Thanks, Terry Pray for the thought

    Anderson, Allure Books.

  107. To Stefani: I am in. I will contact you tomorrow with the figures and I do have documentation.

    I would like to encourage everyone to do this even if you think the amount owed is a small amount, because in the end this will effect the ability of ebookad to continue to do this to other unknowing authors and publishers.

    So please…take the time.

    Anderson, Allure Books

  108. Hi

    Sorry if my “adult” site caused concern to some in past posts. So I’ve offered my non-adult contact details for any that want it.

    In terms of a class action, surely this could take years to get to the courts (at least it would in the UK), by which time the culprit could have easily disappeared with all the money he owes so many.

    I still feel that if the major publishers took down all their books it would seriously dent his income and the popularity of his site. Does anyone know how to contact Yahoo and Google to see if we can get his site de-listed from search engines because of his fraudulent activities? If that could be done then it might have an effect on him. I’ve looked at Google but can’tspot anything that is immediately helpful.

    Any suggestions on this to me please and I will gladly follow it through.

    Cheers
    Stuart

  109. Hi, Stuart. Many thanks for being sensitive to the concerns of the TeleRead site. We have K-12 visitors and I want to avoid links that could complicate relations with schools or cause us to be filtered. Meanwhile I’m rooting for you and others to collect everything due you. – David

  110. I think that’s a good idea, Stuart. I’ve already informed some who have removed their books from the site. Even so, there have been the odd few who haven’t listened and still have their books listed there. This is despite me sending them links to this blog.

    My publisher, Wings, has pulled out, as have Zumaya and some smaller ones that have written to thank me for giving them this info.

    I’m amazed that Revin has the audacity to continue with his website after all the complaints he receives. He seems to be living in cloud cuckoo land. As soon as someone posts a complaint on his announcement page he simply deletes it.

    I wrote an article about him for my last newsletter and I think the more word gets around about him and his scamming website, the better! The search engines are already picking up complaints about him.

    I wrote to Pay Pal a couple of weeks back to try to find out if the Internet Fraud thing he claimed was true or not, but of course, they wrote back to say they couldn’t give me any information about him due to customer confidentiality.

    I was one of the lucky ones, I got the warning bells going off very early on and withdrew all my books before he could sell any more.

    It’s amazing that he can just carry on scamming people.

    Lynette

  111. Unfortunately, the acceptable agreement/solution, didn’t work out either. To our consternation, last week, suddenly our site was gone… along with the main eBookAd site.
    We are working 24/7 to get the new storefront up and running.
    Tina
    eXtasy Books

  112. I have a lot of links to ebookad, which have been penalized by the search engines for broken links, sending my traffic plumeting down to zero. I’ve emailed them three times regarding my May cash-out payment with no response, the last one not even getting there. I have just built a new site around my healthy curry ebook using both .com and co.uk all for nothing. The only alternative is putting the prices up and using clickbank.

  113. EbookAd appears to be out of business. Their website is gone. I wonder how much money Dustin Revin collected that will never be paid to his publishing/author clients? Victims should contact his local police department. I’m not buying the “credit card fraud” excuse (which is easily preventable) and I’m sure his clients, who are owed hundreds to thousands for real sales, aren’t either.

    Incidentally, we investigated EbookAd for WritersWeekly Whispers and Warnings after receiving complaints but Dustin Revin never bothered to respond.

  114. Well, keep us posted, Angela. It would seem that the situation is finally clarified–for the worse. I remain baffled what happened. Could Dustin have been having personal problems? eBookAd’s behavior seemed completely out of character for both him and his company, based on the past. – David

  115. I know a lot of us are baffled as to what went on at ebookad as in the past the site appeared to be very forward thinking and reputable. I think it’s either a case that Mr. Revin deliberately set up the business to just further his own ends, or even more likely, he was full of good intentions, but greed got the better of him.

  116. Well, we are scrambling back out of the ditch and are up and running again. extasybooks.com is now live. It is rewarding to be able to receive the funds ourselves and have full control over the site and finances. We are not quite there yet as the site still needs more updates, but we’re getting there. As for eBookAd, we are taking steps to try and recover the funds Dustin Revin owes us. Though we are moving forward we are not giving up the fight.
    Tina Haveman
    President
    eXtasy Books

  117. […] It is a real shame. They had one of the best interfaces, and books appeared immediately after uploading them. Unfortunately, they appear to owe quite a few publishers (including Mushroom eBooks) quite a lot of money. For months it has been very difficult to get paid by them. For several months things had not been going well with them, but we decided to stay with them in the hope that they would weather the storm. Alas, it now seems that we should have withdrawn our books from sale at eBookAd a couple of months ago. The problems that some publishers had with getting paid has been documented on the Teleread blog. […]

  118. Having walked away from ebookad many, many months ago, I am not surprised Dustin has finally closed the site down. With more and more publishers pulling out due to unpaid royalties in the past siex to ten months the writing was on the wall.

    I can understand the pressures of cash flow in an online business such as this, having both an adult orientated network of sites and now ,a much smaller general fiction site.

    Anyone interested in publishing through either channel is welcome to contact me. The adult site does well (except when the World Cup is in full flow!) and the general site is just kicking off (so to speak). Both sites offer self-publish or published options and we are always looking for new talent. Oh, one final thing – we also DO pay our many contributors, both other publishing houses and authors – big AND small.

    Having been conned out of many hundreds of dollars by ebookad – my response is to concentrate on building something to fill the void, and something that works for those who work hard to write and publish their works.

  119. Hey Mushroom, you still have ebookad links on your site. Don’t feel bad I finally got around to taking mine off, yesterday. Now I need a new place to put my ebooks on. I preffer the self publishing route. My material might not be perfect, or even edited enough, but I don’t expect to make oodles of money…yet. Luckily I wasn’t as ripped off as some of you. But you do have my sympathies, a buck is a buck, especially when it’s one you are suppose to collect and pass on to someone else. Any suggestions e-mail me at my domain.

  120. Why do we have to pay $45.00 to have one’s last name changed. It seems to me only women have their name changed. At a cost of $45.00 this is unfair, and the price is unacceptable. You gouge and gouge and you will drive us to your competitor’s

  121. I too was a publisher at ebookAd.com. I’m just realizing getting this information. Does anyone know how much Scriptural Profile sold or whether it was a bestseller? There have been many people telling me of its success. I never was able to delete the book. Can someone help me?

    I’m making complaints to the appropriate authorities.

    I never knew about cash-outs or deleting my ebook. Where did you hear this information? Is it too late? I read somewhere on the web that Dustin Revin was trying to file bankruptcy?

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